Featuring 280 berths, land storage for yachts and dinghies, and a busy boatyard, Administration Manager Abbalena Whalan and her team need to stay on their toes with occupancy across the Club close to 100% throughout the year. With time and resources at a premium, the Squadron survives and thrives with Marina Focus running all aspects of boat storage and servicing. Abbalena said “Marina Focus is easy to use and customize to suit our operating and administrative needs. Their approach to design, implementation, and support of specialised systems shows the experience and commitment of the Focus team”. With little margin for error and no shortage of daily challenges, ongoing advice and system support is a key priority for the Squadron. “Support services are quick, and efficient – resolving issues and responding to our queries with professionalism” Abbalena said, “Marina Focus understanding of our business and willingness to go the extra mile has created a strong sense of trust and loyalty here at the Derwent Sailing Squadron.” “Above all, the friendly and helpful support team make every interaction a pleasure.” As Hobart continues to build as a sailing powerhouse and boating destination, Marina Focus is proud to support the Squadron team to stay ahead of the curve, and in control. Abbalena Whalan - Administration Manager dssinc.org.au/

The built-in CRM-style database helps us to keep track of over 600 boats in storage, and their owners whose occupancy agreements are auto-generated and administered in Marina Focus. The System is also used to manage recurring fees across our customer base. Hundreds of accurate and personalised invoices are generated and emailed to customers within minutes – saving our small team many hours of work each month. The system is also linked to Xero so our debtor management is simple and streamlined. I’ve worked extensively with the Marina Focus team over the years and found them to be capable and friendly. Support services are quick and concise, and it’s clear that this company values our business. Patterson Lakes Marina is able to run with confidence and efficiency on Marina Focus. I have no hesitation in recommending the software to other operators. Sam Zuchowski - CEO pattersonlakesmarina.com.au

1. Easy to Use Software: The user-friendly interface of Marina Focus is a breath of fresh air. The intuitive design and well-thought-out features make it incredibly easy to navigate and utilize all the functionalities. Even for someone like me who may not be a tech expert, I found the software to be accessible and straightforward. The learning curve was minimal, allowing me to maximize its benefits without any unnecessary hurdles. 2. Quick and Timely Support Services: One of the stand out features of Marina Focus is their exceptional customer support. I've had a couple of queries and minor issues during my initial setup, and the support team were not only prompt but also extremely helpful. Their responsiveness and commitment to resolving issues quickly have certainly set a high standard for support services in my book. Knowing that assistance is just a message or call away has provided me with confidence and peace of mind. 3. Technical Ability: Marina Focus showcases an impressive level of technical prowess. The software seamlessly handles complex tasks, providing a robust solution that meets the demands of our club. From data management to analytics, I have been thoroughly impressed with the software's technical capabilities. It not only meets but exceeds my expectations, demonstrating a deep understanding of the industry and user needs. 4. Friendly People and Willingness to Help: Dealing with Marina Focus has been a pleasure from the start. The team behind the software is not only technically proficient but also genuinely friendly and approachable. Their willingness to go the extra mile to ensure customer satisfaction is evident in every interaction. I appreciate the personal touch and the feeling that they genuinely care about our relationship. In conclusion, Marina Focus has proven to be an invaluable asset for our club offering a combination of user-friendly software, responsive support services, impressive technical capabilities, and a team that truly cares. I would highly recommend Marina Focus to anyone seeking a comprehensive and reliable software solution for their needs. Eryn Wyithe - Berth Sales & Leasing cycsa.com.au

Their willingness to assist has greatly contributed to our positive experience and ongoing use of the software. It’s very reassuring knowing there is a friendly support team behind the scenes. Matt Williams - Marina Manager ncyc.com.au

A rarity in its almost “downtown” location, the marina is alive with coastal cruisers and those looking to stay a while in this buzzing coastal region. Led by Marina Manager James Freeman, the small management team is committed to a community feel and high standards of customer service - with one eye always on efficiency. “Marina Focus is a wonderful tool to manage our busy little marina and streamlines administration of casual and permanent berth holders, and berth ownerships” said Office Manager Fiona Young-Moir. “The support services are outstanding. When we call for help or advice we are answered by friendly people with easy to understand guidance in a very timely manner. The Marina Focus Team also helped us to set up an integration with our Xero finance package which works seamlessly. We couldn’t be happier with Marina Focus.” James & Fiona - Management Team kwmarina.com.au

Recognising that our methodology is somewhat unusual, the Club commissioned Marina Focus to undertake the development of a bespoke module to suit our needs. The collaborative design approach they took was very successful and we did our first bulk billing run on schedule, and with no complications – processing and emailing out more than 700 invoices in a matter of minutes with a 100% accuracy rate. The Club is grateful for the willing and friendly support, and technical capability of the Marina Focus team. Rupert Leslie - SoPYC Board of Directors sopyc.com.au

Palm trees whispering in the warm trade winds mask the effort and energy required - day in day out - to maintain the chilled-out paradise vibe of Magnetic Island Marina. Pedalling hard behind the scenes is Marina Manager Mike Harris who relies on Marina Focus to keep it tight. “For over ten years now, we have found Marina Focus to be a great fit for our operation. The software is a breeze to use, and support is quick to respond with top-notch tech skills and advice for users. The Marina Focus team is super friendly - always ready to lend a hand. They genuinely care about their customers and go the extra mile to help.” Mike Harris - Marina Manager magneticislandmarina.com.au/

My team relies on the system to manage our casual bookings and permanent agreements, which allows us to access up to date info on berth occupancy and availability, boat movements, customers, and invoicing. We also run a rental pool structure. Marina Focus looks after our rental pool revenue-share calculations and disbursements efficiently. This capability makes our end of month procedures simple and stress-free. Support and advice is provided by the Marina Focus team - a small and committed group who know marinas, and small business. They are always friendly, quick to respond, and willing and able to help. Marina Focus is a user friendly and reliable system, and the right choice for us here at Bluewater Marina. Rick Herschell - Marina Manager bluewatermarina.com.au

The software is very user-friendly and provides an overview of our site that’s accessible at a glance. The Marina Focus team’s dedication is remarkable. They have excellent technical capabilities and are committed to continuous development and improvement. We rarely need to contact the support team because the software is reliable. When we do however, the service is always prompt, friendly and supportive. We appreciate that they take the time to understand our operations in detail and provide advice or customised solutions. Marina Focus stands out as a comprehensive solution that’s user friendly, dependable and simplifies operations. The System has become an integral tool for ensuring the smooth sailing of our busy facility. Kylie Brown - Marina Services & Operations Manager rpayc.com.au

Marina Focus is invaluable to the operations of our Yacht Club. It is a simple and reliable tool for running the Marina and keeping important information close at hand. Marina Focus support staff are friendly and always provide the best support.” Glen Deuble General Manager pfsyc.com.au

With strict requirements for active participation and contribution to Club activity, then Vice-Commodore Steve McWhirter took this to the next level during the pandemic shutdown when he stepped into the outgoing CEOs shoes to help steer the Club through the Covid crisis. Within a week or two and with minimal support, Steve had the marina in hand and was confidently poised to push the button on the monthly invoice run. Steve kindly had the following to say: “East Fremantle have been using the Marina Focus software for many years and having met with the developers personally, I find they are truly customer focused with impeccable standards and technical ability. The software is user-friendly needing very little interaction with the help desk. However, when the need arises they are quick to respond and always provide a solution. I would not hesitate to recommend Marina Focus to any Yacht Club or Marina for their Marina management software needs.” Steve McWhirter - Commodore efyc.com.au